PARENTS Online provides free online peer support to parents and carers using an online chat function. The idea for the project was born in 2020, in response to a worrying lack of available support for parents in the Bradford District. This problem was only exacerbated throughout the Covid-19 pandemic, with the Bradford Covid Scientific Advisory Board and Born in Bradford highlighting the huge and damaging impact on parents and families.

In response, The Cellar Trust and Brathay Trust pledged to combine their respective reputations and resources in both the mental health and family work sectors to deliver this ground-breaking new project. In July 2021 PARENTS Online was launched in its pilot phase, to provide free emotional support to parents when it’s needed most. Due to the demand for this service, in October 2021 we were successful in securing further funding to be able to extend this service to 5 nights a week.

If you’re a parent in need of support, you can use this service to speak to a fellow parent who has been through their own challenges and knows how difficult it can feel.  You can talk about anything on your mind, for as long or as short a time as you like. This service is available Monday to Friday from 6pm till 9pm via the ‘chat’ icon at

Access To Our Services

To find out more information about how you can access our services or get a referral, please click the button below.

Get Help Now

If you are experiencing a mental health crisis, you can access our crisis support service by calling 0800 952 1181.