Standards, policies and procedures

Trust Therapies offer psychological therapies depending on the needs of the client. We only ask that our clients can engage in therapy. Where an individual is considered to be severely mentally unwell or highly distressed, immediate therapy may not right at that time. We then support and advise people on how to become ready for therapy.

Initial therapy sessions are used to define goals and work to achieve them. These goals are then reviewed every 6 weeks to ensure that progress is being made. Where a need is identified, additional sessions can be added. 

We have a Clinical Lead who governs all work with clients. Each therapist has both a clinical supervisor outside of our organisation and a Clinical Manager internally, to ensure that work is professionally delivered in ways that promote client wellbeing and recovery. There are appropriate policies, procedures and expertise internally and if not, externally to maintain standards for the service so that funders and professional bodies have confidence in the provision.

Each therapist is a member of a professional body linked to 2 main membership agencies: The British Association for Counsellors and Psychotherapists (BACP) and the United Kingdom Council for Psychotherapists (UKCP).

All therapists have to be supervised and participate in a minimum number of training hours per year to sustain their practice. We are an organisational member of the BACP and uses their professional standards and Code of Ethics as governing tools to help manage the quality of work delivered. Professional standards and ethics provide consistency across the various types of therapy offered.

Trust Therapies are part funded by Bradford District Care NHS Foundation Trust who provide all statutory mental health services locally and part fund many voluntary agencies who provide services like ours. 

The service provides placements to a small number of students training to become counsellors and psychotherapists. All students have a comprehensive induction and are clinically supervised. 

Clients can directly contact the Clinical Manager at any time to discuss their work with their therapist. All client work is supervised confidentially. 

Trust Therapies has a complaints procedure and encourages clients to use this to submit any issues they experience during their time with us.

In the initial session we explain confidentiality. Everything said in the therapy room is confidential and we do not share information with other agencies. However, if the client is at risk of harming themselves or others or, is at risk of harm from others the therapist will discuss with the client and this information may be shared with an appropriate professional under the organisation’s safeguarding policies and procedures. 

For professional reasons, the practitioners discuss all clinical work with a supervisor. This ensures the safety of the clients and is part of the British Association of Counselling & Psychotherapy Ethical Framework. If you have any complaints regarding a Counsellor or the counselling you are receiving, we want to encourage you to contact the Head of Service initially, or the British Association for Counselling & Psychotherapy on: 01455 883300