Safe Spaces

365 days a year, 12pm till 2.30am

Crisis support for anyone experiencing mental health distress

Anyone aged seven and over living in Bradford District and Craven can access urgent same-day support from Safe Spaces at our Bradford and Keighley Hubs.

Trained staff can support you in-person or over the phone if you are experiencing distress such as:

  • severe anxiety
  • panic attacks
  • suicidal thoughts
  • intense depression
  • feeling disconnected from reality (dissociation)

How can I get an appointment with Safe Spaces today?

If you need urgent support today call First Response or Guide-Line for a same-day appointment with Safe Spaces.

Call First Response – 0800 952 1181 (24 hour helpline)

Call Guide-Line08001 884 884 (8am until midnight)

Do you provide urgent support in-person closer to where I live?

We also have a range of drop-ins in Bradford and Craven.

Check the map for your local drop-in

Safe Spaces provides support everyday including:

If you’re feeling overwhelmed our top tips may help:

  • Stop… take a deep breath
  • Find somewhere you feel safe
  • If you have a care plan or action plan that helps you know what to do when things are too much…read it and use it
  • Find a trusted friend or adult who you can talk to or just be with
  • If you are feeling like you need urgent support over the phone or in-person then call First Response on 0800 952 1181 and ask for ‘Safe Spaces’ for a same-day appointment at our Bradford or Keighley Hub.
  • You can also get a same-day appointment in our Hubs by calling Guide-Line on 08001 884 884, ask for ‘Safe Spaces‘.

Safe Spaces drop-ins

If you need to talk and feel supported you might benefit from a Safe Spaces drop-in service, check our map for up to date location and times that may be local to you. No need to book you can turn up on the day.

Click here to find your local drop-in service.



Guide-Line provides confidential, emotional support to from 12pm (noon) to 12am (midnight), 365 days a year.

There are two ways to access Guide-Line support:


Night OWLS

West Yorkshire Night OWLS is a confidential support line for children, young people, their parents and carers available 8pm–8am every day.

Call on: Freephone 0800 1488 244

Text on: 07984 392700


Healthy Minds directory

The Healthy Minds Directory provides list of services, advice on how to stay well or simply answer a few questions to find the best support near you.

Looking to develop your career in mental health?

We are recruiting for Team Leaders, Crisis Support Workers and Relief Crisis Support workers for our Hub, Overnight Service and Crisis Cafes.

Check out the vacancies here.


Support your community by volunteering

If you are looking for voluntary opportunities we would love to have your support, find all voluntary roles here via Mind in Bradford.

Safe Spaces is delivered by a partnership, find out more about them here

Award-winning crisis support service in Bradford and Craven

At the 2023 ‘Celebrate as One’ awards ceremony led by Act As One, Safe Spaces won the ‘Team of the year’ award for delivering frontline services in Bradford District and Craven.

Read about the awards here

At the 2024 ‘3rd Sector Care Awards, Safe Spaces won the ‘Collaboration (Integration) Award’ award for ways of working in partnership with other organisations or services, achieving outcomes that would otherwise not have been achieved.

Read about the awards here